Experiences
MS IT Interim Management
Interim CIO/CDO/CTO | ICT Director
CIO Advisor
November 2022 - today
Interim Management (CIO, CDO, CTO) and CIO Advisory
Driving IT-, digital and agile transformations
Modernizing IT organizations
Mandates:
Energy company: Program management a.i. digitization meter-to-cash/customer process
Management of a program to optimize the meter-to-customer process (M2C) by providing an excellent customer experience, efficient internal processes and modern IT systems (program budget CHF 21 million, 90 program employees).
On-time and on-budget achievement of all project milestones:
Technical foundations: SAP S/4HANA migration, EPOS@Cloud upgrade
Business engineering: optimization of business processes, introduction of operational excellence
Customer interaction: development and introduction of a new customer portal, new self-services and new chat bots
Financial transparency: Definition of KPIs and development of a KPI dashboard
General conditions: Coordination with ongoing projects of the parent company
Successful, step-by-step introduction of an agile framework (SAFe) with improved cross-departmental collaboration
Development and management of the release train as a release train engineer
Bio-Tech: IT Landscape Assessment
Assessment of the current IT application, infrastructure and service landscape, identification of weaknesses and gaps, proposal of the future state and implementation roadmap.
Bio-Tech: Chief Information Officer a.i.
Global overall responsibility for IT
Interim assumption of the role of Chief Information Officer
Driving the implementation of the IT roadmap in close coordination with the CFO, the management team and external service providers
Improving IT governance, risk management and cyber resilience
Carrying out a cybersecurity assessment
Managing and coordinating internal and external IT employees
Support in the recruitment of a CIO
Preparing presentations for the Executive Board and Board of Directors
Wincasa, Zurich
Chief Information Officer (CIO)
Member of Top Management
November 2019 - September 2022
Leading the ICT division (30 employees, 15 mio. CHF budget); responsible for operations and maintenance of all ICT systems, for ICT strategy, for providing modern ICT services, for planning and organizing the ICT division and the service providers, for architecture and application management, for compliance and information security, and for driving the digital & agile transformation and technological innovation.
Successful implementation of cloud-first strategy (M365, MS-Azure, several SaaS solutions)
Outsourced infrastructure responsibility
Delivered the technical foundations for the digital transformation for all stakeholders (applicants, tenants, owners, service providers and employees) & fostered agility
Focused the SW development on the integration of standard solutions and services
Continuously improved information security, e.g. by connecting to an external SOC
skyguide, Zurich/Geneva
Head of Division “Data/Application Services”
Member of Top Management
July 2010 - September 2019
Leading the IT division of skyguide (140 employees, 40 mio. CHF budget); responsible for 7x24h operations and maintenance of 75 IT systems for the core business areas of air traffic control (Air Traffic Management, Aeronautical Information Management and Training/Simulation), for the elaboration and implementation of IT-strategy and -architecture, for provider- and contract-management, for planning and realization of projects within the safety-framework, for information security and for IT-compliance.
Initiated skyguide’s strategic Virtual Center transition from a technology perspective
Transformed the division towards a client- and service-oriented software integrator, transferring software development activities to partner companies
Implemented IT architecture management and initiated transition to service-oriented architecture and on-premise private cloud services, operated by an external partner
Improved success rate of IT projects by increasing project management competencies and by implementing agile and DevOps methodologies & mindset
Modernized IT-architecture, technologies and methods
Gradually adapted level of information security to increasing risk exposure
AXA Group - Asset Management, Paris/Zurich
Business Program Manager
Director
January 2007 - May 2010
Setting up and managing a program (budget 60 m€) to standardize the business processes, IT-systems, data and operating models in the investment accounting & controlling function across Europe.
Key achievements:
European-wide harmonization of business processes, of the target operating model and of the centralized technical architecture; accepted by CFOs and Chief Investment Officers from AXA Group and from the European entities
Successful implementation of the first wave of 4 European countries of the Shared Platform (based on SAP-FAM)
Centralization of defined functions in Paris and India
Winterthur Insurance Asset Management, Zurich
Head "Projects & Architecture"
Director
September 2001 - December 2006
Setting up and managing the sector ‘Projects & Architecture’.
Key achievements:
Global roll-out of a central standard investment accounting software within Winterthur Group, which allowed to have a daily Profit & Loss of the global investments and to better manage the investment risk
Development and implementation of several IT systems to support and optimize the different asset management business processes
Implemented project portfolio management methods and tools, improved project controlling & reporting
Management of the sector with 15 international business project managers
Think Tools, Zurich/Munich
Project Executive
January 2001 - March 2001
Definition and implementation of new processes for software development, requirements definition, release planning, testing and customer support
Product Owner “Think Tools Suite 2.0”
UBS Zurich
Head "Departmental Business Solutions (IT)"
Director
October 1996 - December 2000
Development and management of the IT section with 15 employees
Responsible for the acquisition and successful implementation of the projects in the section for several internal clients (human resources, group audit, security services, language services, training center, economics, information services)
IT Project Manager
November 1993 - September 1996
Planning and tendering of projects, conducting business process analyses, developing concepts, leading the development and implementation of IT solutions for Security Services, Human Resources, Language Services and the Management Training Center
Bank Leu, Zurich
IT Analyst / Software Developer
April 1992 - December 1992 (temporary)
Project "Portfolio Master Data": Detailed analyses, programming, design of lists, documentation, test concepts; primarily in the area of "fee calculation"
Project BLEU (Integration Bank Leu Geneva): Collaboration on data conversion concept for portfolio master data, realization of central modules and batch procedures, integration of processes in data center operations, test concepts and documentation, collaboration on implementation planning